Can I buy a gift voucher?

 Frequently Asked Questions 

Can I buy a gift voucher?

You sure can! We have hard copy gift vouchers in both The Cellardoor Wine Bar and The Ballcourt Hotel. Just ask one of our friendly staff members to assist you. All our vouchers are universal, so the recipient can use their voucher anywhere across the venue.

Where do I go when I get there if I have a booking?

If your not sure if the booking was made to The Ball Court Hotel or The Cellardoor Wine Bar, that is fine just come into either one and ask our friendly staff and they will be more than happy to assist you and point you in the right direction.

Is there wheelchair/disabled access?

Yes sure is! Majority of our venue is accessible for disabled/wheelchair users. We have a ramp on Jackson Street for access to the Ball Court Hotel. And we can place a ramp at the entrance of The Cellardoor Wine Bar if needed. If you require more information or assistance on arrival, just ask one of our staff who will be happy to help.

Can I BYO?

No, we are a fully licensed venue, so we do not allow for any BYO. Celebratory cakes are more than welcome.

Are kids allowed?

They are, we do not recommend bringing them on a Friday or Saturday night. We ask that you keep an eye on them at all times, and prevent them from wandering or running around. We have a kids menu which is $7 per meal and high chairs if required. As we are a fully licensed venue kids are required to depart by 9pm.

Do you have special events or do anything on key dates?

Yes, we do! To keep up to date with what's going on across the venue. Follow 'Cellardoor Winebar' and 'Ballcourt Hotel' on both Instagram and Facebook to keep an eye on special offers and events taking place. And check out the 'What's On' tab on our website.

What credit cards do you accept?

We accept all major credit cards bar 'Diners'.

Can I run a bar tab?

Yes, we can set up a bar tab, we just need a valid credit card to hold. But it must be closed by the end of the day.

Closest parking?

There is plenty of unlimited street parking outfront our venue, and also around the back on Jackson street our dirt carpark.

Can I make a booking?

You can make a booking for the Jackson Bar / Dining Room on 9744 1310 or Book The Cellardoor Wine Bar or The Den on 9744 2998. There is no minimum or maximum on bookings. But any bookings over 25 people we require a deposit and may ask that you preorder or organise platter food. Any enquiries contact the team at info@ballcourthotel.com.au

Is there a dress code?

For the Cellardoor Wine Bar, we ask that you dress "smart casual". For The Ball Court Hotel, we request that you wear appropriate clothing.

Do you accommodate special dietary requirements?

Yes, any dietary requirements we are more than happy to look after. 

In The Ball Court Hotel, we do not have any vegetarian options on our menu however we do offer the following vegetarian options if you chat with the manager on duty when you arrive. 

Spaghetti Napoli, Creamy Mushroom Spaghetti, Margherita Pizza, Roast Pumpkin Pizza, Sun dried tomato, spinach & boconccini arancini balls.

In The Cellardoor Wine Bar, the menu is mark accordingly, we have a wide range of different options. 

How do I book the Den Steakhouse?

If you contact The Cellardoor Wine Bar on 9744 2998 and ask to book a table in The Den, our staff will be more than happy to help you out. 

The Den is only open Thursday, Friday & Saturday nights from 6pm. We are happy to have the den open on any other day/night for groups of more than 8 people ordering from The Den Menu

Where do I go when I get there if I have a booking?

If your not sure if the booking was made to The Ball Court Hotel or The Cellardoor Wine Bar, that is fine just come into either one and ask our friendly staff and they will be more than happy to assist you and point you in the right direction.

Is there wheelchair/disabled access?

Yes sure is! Majority of our venue is accessible for disabled/wheelchair users. We have a ramp on Jackson Street for access to the Ball Court Hotel. And we can place a ramp at the entrance of The Cellardoor Wine Bar if needed. If you require more information or assistance on arrival, just ask one of our staff who will be happy to help.

What can I do about my lost property?

Send us an email at info@ballcourthotel.com.au and we will check the venue for your missing item. As soon as we have an answer we will contact you.

I want to play a gig at your venue?

Easy, email through some content and description to our cellardoor@ballcourthotel.com.au

Can I book a function?

You sure can! Head to FUNCTIONS and have a look at our function pack. Contact us on 9744 1310 or info@ballcourthotel.com.au to discuss and book in.

Are animals allowed?

If you would like to bring your pet, you can sit out front The Wine Bar with them but we do not allow them to walk through the venue.

CONTACT

56-60 Macedon Street

Sunbury, Victoria, 3429

The Ball Court Hotel

E  /  info@ballcourthotel.com.au

​T  /  (03) 9744 1310

The Cellardoor Wine Bar

E  /  cellardoor@ballcourthotel.com.au

​T  /  (03) 9744 2998

BALLCOURT OPENING HOURS

 

( Varies for all the spaces- refer to tabs )

Monday - 10:00 - 22:00

Tuesday - 10:00 - 22:00

Wednesday - 10:00 - 22:00

Thursday - 10:00 - 22:00

Friday - 10:00 til Late

Saturday - 9:00 til Late

Sunday - 11:00 til 22:00

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